Our Services

Tackling the complexity that lies beneath business processes takes precision tools & deep expertise

Industries

Understanding business process requires understanding the industry. We do both.

Resolution enable you to focus your whole value chain for the best customer experience and operational performance

Creating a continued set of positive experiences, resulting in sustained higher share of wallet and lifetime value, and positive influences on other customers.

Creating next-generation commerce systems that deliver better multi-channel customer experiences through personalization, advanced selling and customer engagement techniques.

Translating your strategies into operational processes and information technology systems that optimize business performance, delivering excellence in sales processes.

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Go, Grow and Get Great! We offer a diverse range of IT solutions.

  • Improving the performance of marketing operations by developing systems and operations that result in better customer acquisition/conversion and more efficient use of marketing spend techniques.
  • Changing the culture of IT organizations and their business counterparts, to develop capabilities and planning approaches to improve performance and become more nimble.
  • Helping you to develop, test and scale new capabilities to deliver new revenue streams and defend against disruption .

List of Service Offerings

  • Customer Experience Management :
    RESOLUTION helps clients to create and enhance customer lifetime value, higher share of wallet, and bring about a continued set of positive experiences
  • Multi-Channel Commerce :
    We, RESOLUTION creates future ready commerce systems for better multi-channel customer experiences through personalization, advanced selling, and engagement techniques
  • Customer Relationship Management :
    We translate client strategies into operational processes and IT systems that optimize business performance to deliver sales process excellence
  • Digital Marketing :
    RESOLUTION helps clients to improve their marketing strategy, operations improvement by developing systems and processes that result in better customer acquisition and conversion
  • Agile Enterprise :
    We help clients change their culture, improve development capabilities, and planning approaches to improve performance and become quicker and easier.  

New Business Models:
RESOLUTION help clients to develop, test, and scale new capabilities to deliver new revenue streams to defend themselves against disruptions